April 19-29, 2018

Frequently Asked Questions

All regular Festival screenings are $12 for adults and $10 for students (students must purchase tickets in person and present a valid student ID to receive discounted price), except for the Opening Gala, which is $18.  We also have special matinee prices Monday – Friday before 5:00pm for $6.

What if I want to see a large number of films? Are there any discounts?

Again this year we have our discounted sampler card.  The Ticket Sampler is available for purchase from any RiverRun box office and costs $108 (but is valued at $120).  The sampler card allows patrons to pick and choose what films and events they want to attend.  You can either use them to see one $12 film screening, go to the Opening Gala for $18, go to a $6 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.

When and where should I buy tickets?

Box office information

The box office for pre-festival sales–between March 3 and the opening of the festival on March 30–will be at the Stevens Center, located at 405 W. Fourth St. (hours listed below). From March 30 – April 9, tickets for all films and events may be purchased at the main Festival box offices as well as at the Stevens Center.  We recommend you buy tickets in advance as many screenings will sell out.  However, you may still purchase day-of tickets, if there are any available.  If there is more than one hour before the start time of a screening you can purchase your tickets at either of the main festival box offices but if there is less than one hour before the start time of the screening you must purchase tickets directly at the venue where the screening is taking place.

Pre-Festival Box Office:

The Stevens Center
405 West Fourth Street
336-721-1945
M-F 11:00am – 6:00pm

March 30 – April 9 Box Offices:

The Stevens Center
405 West Fourth Street
336-721-1945
Saturdays and Sunday, April 1, 2 and 8, the Stevens Center Box Office will be open for phone and walkup sales from 9:00am – 6:00pm.  During the week of April 3-7, Monday through Friday, the Stevens Center Box Office hours will be 11:00am – 6:00pm.  Sunday, April 9, the Box Office will be open 10:00am – 2:00pm.  By 2:00pm on the 9th,  all remaining tickets will have been delivered to each venue for the remaining screenings.

ACE Cinematheque Complex – UNCSA
1533 Main Street
Open one hour before first screening of the day and closes after last screening begins.

a/perture cinema
311 W. Fourth St.
Patrons must go to RiverRun’s box office located in the lobby of the Chatham Building. Open one hour before first screening of the day and closes after last screening begins.

Hanesbrands Theatre
209 N. Spruce Street
Open one hour before first screening of the day and closes after last screening begins.

SECCA
750 Marguerite Drive
Open one hour before first screening of the day and closes after last screening begins.

Online ticket sales

To purchase tickets online, simply navigate to the page for the individual film you wish to attend and click on the “buy tickets” link next to a selected screening.

Can I still get into a screening if it’s sold out?

RiverRun encourages its patrons to purchase tickets as early as possible, as many screenings sell out before the Festival even starts.  In the event of a sold-out show, it is still sometimes possible to obtain a ticket by arriving at the screening venue an hour before the show starts and standing in the wait list line.  Approximately 15 minutes prior to the start of the films, if any empty seats remain, the theatre staff will begin selling tickets to the people in the wait list line on a first-come, first-served basis. While RiverRun makes sure to extend every possible courtesy to our patrons, attending a film festival is not like attending a movie at the local multiplex.  Tickets holders must arrive and enter the theatre at least 15 minutes prior to each screening to secure their seats.  It is our objective to fill each and every seat during the festival so if seats are still empty after the 15 minute mark then they will be sold to the wait list line.  To ensure that you get a seat at a screening you have purchased a ticket for, we suggest arriving at the venue at least 45 minutes early.  In the event that you purchased a ticket and are turned away because the show is sold out, RiverRun will either refund the price of your ticket or exchange it for another ticket of equal value.

Where do I park?

For RiverRun Headquarters, a/perture, and The Stevens Center Box Office:

Parking for the RiverRun Headquarters (305 W. Fourth Street), a/perture cinema (311 W. Fourth Street) and The Stevens Center (405 W. Fourth Street) will not be designated, but metered parking is available on Fourth Street, Cherry Street and Marshall Street.  Street parking is free after 6:00pm in the evening.  There is also a paid parking deck located between Marshall and Cherry Streets and has entrances from either direction.

For Hanesbrands Theatre:

Parking for the Hanesbrands Theatre (209 N. Spruce Street) is available on Spruce Street, directly across from the main entrance of The Milton Rhodes Center for the Arts.  This is a 24/7 paid parking lot, with payment kiosk located at the Spruce Street end of the lot.  For more information please call 336-747-1414.

For SECCA:

Parking is available directly outside of SECCA. For more information please call 336-725-1904.

For UNCSA ACE Theatre Complex

Parking on campus is only available for those with state-issued handicap parking passes or special RiverRun parking passes. All parking for film screenings and events will be at the Novant Health Facility at Gateway Center Building, 1405 S. Broad Street; a free shuttle service will run every 20 minutes between Novant and ACE Theatre. For this reason please plan to arrive 45-60  minutes before your desired screening/event time on campus.

What is RiverRun’s film rating system?

RiverRun is committed to bringing you outstanding independent films not in wide release.  Therefore, most of the films we show are not yet rated by the Motion Picture Association of America (MPAA).  So in an effort to help you choose great films for yourself and your family, we have included content ratings –either our own, or the MPAA’s when available – for each program in this brochure.  Our rating system includes three categories:

What else happens at the festival besides film screenings?

Along with the screenings of films from around the world, RiverRun has planned many special events, including panels and public parties throughout the Festival.  Please visit our Events page for all the details about the 2017 Festival’s panels, presentations and parties.

What is Films with Class?

In addition to our regular programming RiverRun presents free public screenings to students and participating schools throughout the year and during the run of the annual Festival. This Education Outreach initiative is part of our most active component of RiverRun’s year-round activities and is called “Films with Class.” Through these efforts, RiverRun helps thousands of students understand the diversity of the human experience and become better global citizens. RiverRun works with K–12 educators to find new ways of incorporating great films into the classroom and listens to the needs of teachers to select the right mix of films from around the world for this program and create lesson plans that enhance established curriculum goals. Since 2009 RiverRun has visited dozens of schools and delivered a life-enhancing experience to more than 21,000 students in Forsyth County, NC. The 2017 Films with Class program is sponsored by Wells Fargo. Please visit our full Films With Class page for more information.

Who attends the RiverRun International Film Festival?

RiverRun attracts people from all over the United States and from all around the world.  Each year we invite the filmmakers and industry veterans to come and spend a few days in Winston-Salem discussing their film with the audiences.  Also, every year the festival presents an award to a filmmaker or performer whose body of work represents the very highest levels of artistic achievement. Recent Master of Cinema and Emerging Master honorees and special guests have included: Stanley Nelson (2015), Debra Granik (2014), Melanie Lynskey (2014), David Oyelowo (2012), Ava Duvernay (2012), Paul Schneider (2012) Michael Shannon (2011), Andie MacDowell (2010), David Gordon Green (2010), Peter Bogdanovich (2010), Ramin Bahrani (2009), Bill Pullman (2008), Pam Grier (2008), Ned Beatty (2006), Cliff Robertson (2005) and Sissy Spacek (2004).

What is the best way to enjoy the festival?

We recommend getting the sampler card to make the most of what the Festival has to offer!  The card is available for purchase from any RiverRun box office and online and costs $108 (but is valued at $120). The sampler card allows patrons to pick and choose what events they want to attend.  The card has several $12 and $6 punch slots on it.  You can either use them to see one $12 film screening, go to the Opening Gala for $18, go to a $6 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.  The cards can be purchased and used at any RiverRun venue. We suggest watching as many movies and you can and definitely taking some chances.  Where else can you see so many movies from all over the world?  Enjoy our films, mingle with filmmakers at one of our parties, catch a panel and just have a good time.  RiverRun only comes around once a year!

Where is RiverRun merchandise sold and what are my options?

RiverRun merchandise will be sold within the Festival Headquarters’ Lobby (305 West Fourth Street) and the ACE Cinematheque Complex’s BB&T Lobby (1533 Main Street).  This year’s lineup up of merchandise consists of several unisex cotton Festival tees, a variety of RiverRun branded apparel as well as a logoed pint glass. Items are priced $5.00 – 20.00. Merchandise point of sales will accept Visa, MC, Amex and personal checks, but no cash on merchandise.

Where should I stay if I’m from out of town?

A limited number of rooms are available at a special discounted rate for RiverRun attendees at the Fairfield Inn and Suites Downtown, the Kimpton Cardinal Hotel and the Historic Graylyn Inn.  For further details, please call our main office at (336) 724-1502. Located in the middle of the action, Fairfield Inn and Suites Downtown (125 South Main Street) is just a quick walk to all the sights; including WFU Innovation Quarter, Old Salem Museum and Gardens, Salem College and the vibrant Arts District in downtown Winston-Salem. For reservations call (336) 714-2800. Once the architectural muse for the Empire State Building, the historic R.J. Reynolds building is now home to the stunning Kimpton Cardinal Hotel (401 North Main Street), located in the heart of downtown Winston-Salem’s thriving art, music and food scene. For reservations call (877) 216-3448. Graylyn Inn (1900 Reynolda Road) is an enchanting 1920’s estate features 86 well-appointed guest rooms situated on 55 acres located on the historic Reynolda Mile just minutes from downtown. For reservations, please call 1-800-472-9596 and ask for the “RiverRun Getaway Package.” Please go to Visit Winston-Salem for a comprehensive travel guide.

What is the RiverRun Getaway Package?

The RiverRun Getaway package is a special offer that allows you to enjoy Winston-Salem for the 19th RiverRun International Film Festival, March 30 – April 9 at a special discounted rate! Discover why they call it the “City of Arts & Innovation” as the festival transforms the city into a mecca of independent film culture. The RiverRun Getaway Package encourages you to explore groundbreaking cinema as well as Winston-Salem’s historic side and downtown culinary destinations. Choose from one of the options below.

The Fairfield Inn RiverRun Getaway Package includes:

Other hotel perks include:

Package Rate: $330 (a $500 value!)

*Subject to availability; some additional taxes and fees apply, additional nights available at a special rate.
To reserve your RiverRun getaway at the Fairfield Inn, call 336-714-2800 and ask for the “RiverRun Getaway Package.”

The Graylyn Estate RiverRun Getaway Package includes:

Other hotel perks include:

Package Cost: $387* (A $610 value!)

To reserve your RiverRun getaway at the Graylyn Estate, call 1.800.472.9596 and ask for the RiverRun Getaway Package.

*Subject to availability. Other nights available at a special rate.

The Historic Brookstown Inn Package includes:

  • Overnight accommodations at the Historic Brookstown Inn
  • Admission for two to the RiverRun Film Festival Gala Friday March 31, 2017 (film vouchers substituted for those not purchasing the package that weekend)
  • 10 RiverRun film vouchers to exchange for RiverRun film tickets
  • Exclusive RiverRun Concierge Service to help guests make film selections and secure tickets early (note that some films sellout in advance)
  • Two adult admissions to the *Reynolda House Museum of American Art, currently exhibiting Samuel F.B. Morse’s Gallery of the Louvre and the Art of Invention
  • Dining Gift Card for Jeffrey Adams on Fourth
  • Mast General Store gift card
  • RiverRun Merchandise Voucher
  • RiverRun “Filmmaker Bag” in your room on arrival

Other hotel perks include:

  • Wine and Cheese Reception, featuring NC wines
  • Fresh baked cookies and milk at bedtime
  • Hot, Southern breakfast in the morning
  • Complimentary wireless internet and on-site parking

Package Cost: $344.99 plus tax

Click here to reserve now or call (336)-725-1120.

Terms and conditions: Subject to availability. Please call 48 hours in advance to book package. Your reservation must be cancelled or modified by 3pm EST at least 24 hours prior to your arrival date or you will be charged for the 1st night room and tax.

*Reynolda House Museum of American Art is closed on Mondays.

For additional destination information, see VisitWinstonSalem.com